Types of Connections

Evolution API supports multiple types of connections to WhatsApp, enabling flexible and powerful integration options:

WhatsApp API - Baileys:

A free API based on WhatsApp Web, leveraging the Baileys library.

This connection type allows control over WhatsApp Web functionalities through a RESTful API, suitable for multi-service chats, service bots, and other WhatsApp-integrated systems.

Note: This method relies on the web version of WhatsApp and may have limitations compared to official APIs.

WhatsApp Cloud API:

The official API provided by Meta (formerly Facebook).

This connection type offers a robust and reliable solution designed for businesses needing higher volumes of messaging and better integration support.

The Cloud API supports features such as end-to-end encryption, advanced analytics, and more comprehensive customer service tools.

To use this API, you must comply with Meta's policies and potentially pay for usage based on message volume and other factors.

Integrations

Evolution API supports various integrations to enhance its functionality. Below is a list of available integrations and their uses:

Typebot:

Build conversational bots using Typebot, integrated directly into Evolution with trigger management.

Chatwoot:

Direct integration with Chatwoot for handling customer service for your business.

RabbitMQ:

Receive events from the Evolution API via RabbitMQ.

Amazon SQS:

Receive events from the Evolution API via Amazon SQS.

Socket.io:

Receive events from the Evolution API via WebSocket.

Dify:

Integrate your Evolution API directly with Dify AI for seamless trigger management and multiple agents.

OpenAI:

Integrate your Evolution API with OpenAI for AI capabilities, including audio-to-text conversion, available across all Evolution integrations.

Amazon S3 / Minio:

Store media files received in Amazon S3 or Minio.